About Us
Oracle is Australia's new favorite and trusted online marketplace!
We aim to provide great products and brands you'll love from trusted sellers in Australia.
What sets us apart is our commitment to customer's satisfaction and giving you a more enjoyable shopping experience.
Happy Shopping!
Account
Creating an Account (for user)
To create an account as a user, follow these simple steps:
- 1. Go to www.oraclemarketplace.com
- 2. Click on the "Sign In" button
- 3. Select the "Sign up"
- 4. Fill in the required fields, including your full name, email address, chosen username, phone number, address, password, confirm password, and captcha
- 5. Finally, click on the "Sign up" button to complete the process
Creating an Account (As a Seller)
To create an account as a seller, follow these simple steps:
- 1. Visit our website on your desktop, laptop, or mobile device
- 2. Click on the "SELL" icon located in the top right-hand corner
- 3. Register as a seller by providing the necessary details.
You can also use your Facebook or Google+ ID to log in - 4. Make sure to fill out all the details accurately
Once you have successfully filled out the registration form, you will need to:
- 1. Verify your email address
- 2. After your email is verified, you will be directed to the main page of the Oracle Marketplace.
- 3. Choose a Subscription plan that suits your needs.
Before submitting your plan selection, review the plan details carefully.
Complete the verification process, which includes the following steps:
Step 1: Set up your phone by entering your registered mobile number and clicking on the "GET A CODE" button. Once you've set up your phone, click on the "CONTINUE" button.
Step 2: Verify your email address by typing in your registered email ID to receive a verification code. Enter the code and continue.
Step 3: Complete the KYC verification process by filling out the KYC form. This form requires ID card information, such as a passport or driver's license, so it's a good idea to have everything ready beforehand. You will need to upload the front and back of your ID card, so make sure the picture quality is good enough for verification.
Fill out your bank or card details. Scan or upload your bank card. Upload your digital signature.
Review all the details to ensure they are correct, then click on "BACK" or "FINISH" accordingly.
Once your KYC is complete, you will receive a notification, and you can start selling as a vendor on the website.
If you encounter any problems, please contact our customer service for assistance.
What should I do if I can't log into my account?
You can easily get help from our support team by following these steps:
Step 1: Go to www.oraclemarketplace.com/contact
Step 2: Fill out the form with your name, email, and a brief description of the issue you're experiencing.
Step 3: Our team will review your request and respond to you as soon as possible with further instructions on how to resolve the issue.
We're committed to providing you with the best shopping experience possible, and we're always here to help if you run into any problems along the way.
What should I do if I haven't received my password reset email?
Please reach out to us for assistance. Navigate to www.oraclemarketplace.com/contact and provide us with your registered email address and any relevant details.
Our team will respond to your request as soon as possible and provide further guidance on how to reset your password.